FREE U.S. Shipping


Moroccophile Shipping 

SECTION A. MOROCCOPHILE SOUK U.S. SHIPPING

Domestic Shipping Fees

  • Free standard shipping on all orders totaling $250 and up to addresses located in the 48 continental United States.
  • Expedited shipping may be available as an option presented during checkout for an additional fee - this applies only to shipping time once the item is packed and leaves our facility.
  • All shipping costs for orders under $250 to addresses in the U.S. 48 contiguous states, as well as for all orders shipping to Alaska and Hawaii, are calculated in real-time and provided by USPS, Fedex, and UPS at the time of checkout.
  • Any specialty shipping information about delivery time and cost for a specific item will be included on the product listing page.
  • For shipping information about our Ancient Seabed Collection of fossil stone please see below.
  • For our international shipping information, please click here.

Delivery Time

  • Items ship via standard ground shipping within 24-72 hours from NYC unless notified otherwise at the time of purchase or stated on the product listing page. This is in addition to shipping delivery time to the destination address.
  • We are located in NYC, so your total delivery time will be impacted by the shipping distance from NYC.
  • We offering shipping via USPS, Fedex, and UPS during checkout.
  • For our international shipping information, please click here.

      Returns

      • Exchanges allowed when notified within 10 days of delivery date.
        • Please contact us for instructions.
        • Return / packaging / shipping costs are the responsibility of the buyer.
        • Item(s) must arrive in original condition
        • Item(s) must be insured for full value and included tracking/delivery info
        • Our complete Returns & Refunds Policy page is located here.

       

      Moroccophile Camel Caravan Shipping Information

        SECTION B. SHIPPING ANCIENT SEABED FOSSIL STONE COLLECTIONS (Tethys Sea Bath Designs & Ancient Oceans Accent Surfaces - not tiles)

        Shipping Options & Fees:

        • BROOKLYN, NY: Pre-arranged (non-freight) pick up within 72 hours of purchase (on a case-by-case basis we may meet a freight pick up)
        • NYC / TRI-STATE / MID-ATLANTIC / NORTHEAST CORRIDOR (fee): Weekday local and regional door-to-door custom delivery from roughly Boston to D.C. billed separately prior to scheduled delivery. Price range: from ~$200-$600
        • NORTH AMERICA (outside mid-Atlantic & northeast corridor / Canada): Client-arranged white glove bespoke crating + shipping only, please inquire
        • INTERNATIONAL: Unavailable from the U.S. See below.
        • LARGE QUANTITIES & CUSTOM ORDERS (bespoke customary fees): Ship directly from Morocco to your nearest seaport (or airport) in any country; customary costs associated with international shipping, customs, duties, etc., fees apply and are the responsibility of the buyer/recipient

        Returns

        • Case by case exchanges may be allowed when notified within 10 days of delivery date.
          • Contact Moroccophile for instructions and delivery address
          • Shipping / delivery fees not refundable
          • Return / packaging / shipping costs are the responsibility of the buyer
          • Item(s) must arrive in original condition
          • Item(s) must be insured for full value and included tracking/delivery info
          • Please note, any merchandise leaving the U.S. is considered final sale
          • Our complete Returns & Refunds Policy page is located here.

        For our international shipping information, please click here.